Thank you Chacos! (September 12, 2006)
Imagine my despair when I looked down at my Chacos to find that the sole was delaminating. My daily footwear was falling apart. After several failed attempts to glue the sole back on with bike tube repair glue, I took the sandal down to a shoe repair person in the market. He stitched the entire shoe back together by poking holes around the edge and weaving the sole back onto the foot bed. I emailed Chaco the story and received an apology and word that they would send me a new pair. I received them (in Guinea) today. You have to love a company that stands by their product (they told me that the factory had been experimenting with new glue for worker safety reasons and that a few substandard sandals had been released).
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